March 18, 2020
In recognition of current guidelines and directives from the Centers for Disease Control and Prevention and the Washington State Department of Health and in an effort to do our part to keep everyone safe, Seattle Hearing Services will be converting all appointments to Virtual Video visits and Phone Calls effective immediately and until such a time that in-person visits are deemed safe for the public health.
This is a difficult decision to make amidst unusual situations. However, considering many of our patients are the most vulnerable to the virus, the clearer it became that moving from in-person to video or call visits is the most responsible thing for us to do until at least March 31st. We will be updating our position on our website, so please check regularly for updates here at: www.seattlehearingservices.com
Thankfully, our entire staff remains healthy at this time, however, we recognize that there are people who can be asymptomatic carriers and we do not want to unknowingly pass along the virus to our at risk patients.
Additionally, while the Audiological exam plays an important role in our overall practice, there are many aspects of our care that do not require any hands-on interaction. We have found that many of you appreciate not having to weigh the risk to come into the office and the option to stay home is a better choice at this time.
If you use our on-line scheduler found at www.seattlehearingservices.com/appointments, you will notice that video consultations or phone consults are available at this time. We will make in-person visits available again as soon as it seems appropriate based on public health recommendations. If you currently have an appointment scheduled with our offices in the next 2 weeks, We will be contacting you soon to advise if we can convert your appointment type or reschedule. Additionally, if supplies such as batteries or wax guards are needed please order them through the Online Store on our website, or send an email or call the office directly. If you have a repair, or need immediate help with your hearing aids, please contact us!
While the corona virus is a completely novel virus and we do not have any actual knowledge at this point of how to prevent or treat COVID-19 (the disease caused by the Corona Virus), we DO know that washing your hands frequently with soap and water (for at least 20 seconds each time), covering coughs and sneezes with your elbow, and STAYING HOME when ill are the best preventive measures any of us can take. In terms of supporting your immune system in light of this pandemic, there are many things that might help (think “Foundations of Health” like adequate sleep, exercise, good nutrition, etc, as well as herbs and nutrients).
Some resources for additional information:
It is our sincere hope that you and your love ones are in good health! We will get through this Together!
Dr. Munson and Staff